Refund policy

RETURNS ---- We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the Order ID or proof of purchase.

To start a return, you can contact us at cs@cleangreengolfballs.com. Please note that returns will need to be sent to the following address: 1166 State Hwy 95 N, Bastrop, TX, 78602, United States

Items sent back to us without first requesting a return will be severely delayed. Please note that if your country of residence is not United States, shipping you goods may take longer than expected.

You can always contact us for any return questions at cs@cleangreengolfballs.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. Please get in touch if you have questions or concerns about your specific item. For wrong item, quantity or quality we offer free exchanges.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. We will initiate an exchange as soon as your return shows movement. Rest assured we want to make sure you get the correct item.

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at cs@cleangreengolfballs.com